Meeting May 5, 2010 | Speaker Jim Peterson | Peterson Roofing
Educational Nugget (Bill’s Briefs)
Are you handing out valuable referrals or Confetti?
What is a referral?
You want to hear that it is a qualified business opportunity for the person being referred. You want to hear that the contact has been made and a call is being expected. You want to hear that it is a genuine introduction between an expressed need and somebody who can fulfil that need and whom you trust to do so with your own reputation at stake
What is not a referral?
You want to hear that it is not a cold call – or a lead you just thought of but cannot justify making an introduction for.
- Date:
- To:
- From:
- Referral: What does the potential customer need?
- Comments: How do you think the member can help?
- Contact Phone: Customers phone number
- Two squares at the bottom in which you indicate that you have given the members card and told the potential customer to expect a call.
- On the right hand side is a Thermometer. How hot is this referral? How sure are you that this will turn into a deal?
Unless you can fill in all those points it is not a qualified referral. If you have only just thought of something during the meeting you can offer to make the introduction after the meeting and hand in the referral slip at the following meeting. There is nothing to stop you offering to make the introduction during the “I have” part of the meeting but it is not a referral unless you are pretty sure it will lead to business. Your fellow members did not join BNI because they wanted to do cold calling.
SPEAKER
| Peterson Roofing, Inc. Jim Peterson 403 N. Salem Ave. Arlington Heights, IL 60005 Visit Website Email 847-590-5290 |
Peterson Roofing is a full service roofing company that has been servicing the Northwest suburbs for over 30 years. Whether it be a small repair, or complete removal and replacement of your roofing system, we can help you with all your roofing needs. For all your exterior needs, give us a call to experience the Peterson difference for yourself. |
Today we heard from Jim Peterson of Peterson Roofing who spoke in detail about STORM CHASERS. What is a storm chaser you ask? A roofing storm chaser is a company that moves into your neighborhood, typically right after a major storm. The company seeks out homes to perform roof repairs, often at bargain prices. The company then takes your money, starts the job and either fails to complete the or provides inferior work. *
* Legitimate roofers should not ask for payment up front.
Indicators a Roofing Company is Legitimate
- Local References (check for jobs completed in the last 30 days and over 1 year ago)
- Local Business License (more than 1 year)
- Member of local BBB (Better Business Bureau), CRCA, NRCA, MRCA
- Insurance: general liability and workers compensation
- Written Manufacturer warranties
- Written labor warranties **
** A written labor warranty is of decreased value from a company that does not have a local presence and is only in town because of storm-related work. In other words, if the roof fails it might be very difficult to the get the company to follow up for repair.
Tips to avoid getting scammed by a storm chaser:
- Never agree to pay cash up front before the job is completed
- Be sure to ask for references, and check to make sure they have their contractor license and insurance up to date
- Call the Better Business Bureau for your area
- Request a written contract with the details of the work to be done as well as the agreed price
- Always get a phone number and an address for the roofing “company” they represent. Call and/or visit the company to confirm that they do exist and employ the person you have talked to.
Lastly remember that a scam will usually involve the work to be done immediately since the con man doesn’t want to give you extra time to discover what they are. If the salesperson insists on starting the job as soon as possible be sure that you have checked the company out thoroughly before handing over money.
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